Last updated: 21 April 2026
SipSync Ltd (“we”, “our”, or “us”) operates the SipSync mobile application (the “App”).
This Privacy Policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
a) Account Information
When you sign in (e.g. via Google), we may collect:
- Name (display name)
- Email address
- Profile photo
- Unique user ID (UID)
- Authentication provider (e.g. Google)
- Account timestamps (createdAt, updatedAt)
b) App Usage & Profile Data
We collect data related to your use of the app, including:
- Points / rewards data
- Number of pubs visited
- Saved pubs and interactions
- Timestamps of activity (e.g. savedAt)
c) Location-Related Data (Pub Data)
The app stores pub-related information, such as:
- Pub name and address
- Location coordinates (latitude/longitude)
- Ratings and metadata (e.g. amenities, outdoor seating)
This data is used to provide app functionality and is not used to track your real-time location.
d) User-Generated Content
If you contribute information about pubs, we may store:
- Your display name associated with contributions
- Pub attributes (e.g. “in the sun”, amenities, etc.)
- Confirmation status and timestamps
2. How We Use Your Information
We use your data to:
- Provide and maintain app functionality
- Allow you to save and track pubs
- Display pub information and user contributions
- Personalise your experience (e.g. points, visited pubs)
- Improve the app and its features
3. Data Storage
Your data may be stored:
- Securely in cloud databases
- On your device for app functionality
We take reasonable technical and organisational measures to protect your data.
4. Sharing of Data
We do not sell your personal data.
We may share data only:
- With service providers required to operate the app (e.g. hosting)
- If required by law
User-generated pub data (e.g. amenities, ratings) may be visible to other users.
5. Third-Party Services
The app may use third-party services such as:
- Authentication providers (e.g. Google Sign-In)
- Cloud storage / databases
These services may process data in accordance with their own privacy policies.
6. Your Rights
You have the right to:
- Access your data
- Request correction of your data
- Request deletion of your data
To do so, contact us at:
info@sipsync.co.uk
7. Data Retention
We retain your data only as long as necessary to provide the app and its services.
8. Children’s Privacy
The app is not intended for children under 13, and we do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
10. Contact Us
If you have any questions, contact us at:
info@sipsync.co.uk